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Dear Adobe

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Via Mossy­Blog on Twit­ter… here’s an inter­est­ing site: Dear Adobe. You can sub­mit your gripe or rate other people’s gripes.

Update 31/08: Dear­Adobe now have a blog which explains that they are giv­ing the infor­ma­tion they col­lect to Adobe. They’ve also added quite a few new fea­tures and ways to view the grips.

It’s pretty inter­est­ing – I spent a good 15 mins going through other people’s com­plaints. Hope­fully Adobe will take notice – while they’ve been great with releas­ing early betas and ask­ing for feed­back via the new Adobe Labs, I imag­ine a lot of peo­ple who can’t be both­ered down­load­ing pre­view soft­ware would find time to type a quick sen­tence about some­thing that really bugs them. This site would have a whole dif­fer­ent class of feed­back – and a lot of silly entries as well, I’m sure!

5 Comments

  1. Maybe I’m miss­ing some­thing, but it looks like it’s easy to type, but hard to read…?

    (Twit­ter search may be bet­ter, but feed­back directly to the team at adobe.com/go/wish seems bet­ter yet again.)

    jd/adobe

  2. It IS hard to read — my hope would be that the peo­ple behind it would for­ward the info com­piled on to Adobe in a bet­ter format.

    I’m assum­ing they wouldn’t have put the site up if they didn’t intend to do some­thing like that.

  3. Per­haps some­one can teach them usabil­ity (the Dear Adobe site that is). I’ve for­got­ten the site that had sug­ges­tions for Microsoft, but it was pre­sented in a far more use­able man­ner where I didn’t have to click to see the next ques­tion grrrr.

    My great­est wish is that the next edi­tion truly looks at fix­ing their installer, CS3 con­sumed the bet­ter part of my life wait­ing for it to finish.

  4. wow what a great site. not!!!!

    the same gripe loads no mat­ter what you do. is this some­thing that adobe is offi­cially behind or is it just some shumck’s way of get­ting a bitch fest started. i would assume is not with a link like “more bitch­ing”, what com­pany would have a link like that.

    don’t know the author of the site but they need to rework it big time. FAIL!!!!

  5. it is a PHP site!!
    http://www.dearadobe.com/index.php

    Lost all cred­itabil­ity in my books

    present site excluded :-P